Privacy Policy – How oktt.com Protects Your Data

1. Introduction

Welcome to the oktt.com Privacy Policy. oktt.com ("we," "us," "our," "the Platform") operates as an online gaming and casino platform serving Filipino players. As a personal information controller under Philippine law, oktt.com is responsible for the personal data you provide when you register, deposit, play, or otherwise interact with our platform.

This Privacy Policy describes the types of personal information we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject. By registering an account or using the oktt.com platform, you acknowledge that you have read and understood this Privacy Policy.

If you have questions about how oktt.com handles your personal data, please refer to the Contact section at the end of this document. We take every inquiry seriously and aim to respond promptly.

2. Personal Data We Collect

2.1 Registration Data

When you create an oktt.com account, we collect the information you provide during the registration process, which may include:

• Full legal name;
• Date of birth (to verify you are at least 21 years of age);
• Email address;
• Mobile number;
• Residential address (city, province, country);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and anti-money laundering (AML) regulations, we may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID. We may also request proof of address and, in some cases, proof of source of funds.

2.3 Financial Data

When you make deposits or request withdrawals, we collect transaction-related information including your preferred payment method (e.g., GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso (PHP / ₱), and transaction timestamps. We do not store full payment card numbers on our servers.

2.4 Gaming Activity Data

We collect records of your gaming activity on oktt.com, including games played, bets placed, wins and losses, session durations, and bonus usage. This data is used to provide our services, detect fraud, and support responsible gaming initiatives.

2.5 Technical & Device Data

When you access oktt.com, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, referring URLs, and pages visited. This information helps us maintain platform security and improve user experience.

2.6 Communications Data

If you contact our customer support team, we retain records of those communications — including chat transcripts, emails, and call logs — to resolve your inquiry and improve our service quality.

3. How We Use Your Personal Data

oktt.com processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your oktt.com account, including processing your oktt.com Login and managing your profile settings;
• Service Delivery: To provide access to our games, process deposits and withdrawals, and deliver the features of the oktt.com platform;
• Identity Verification: To verify your identity and age (21+) in compliance with KYC and AML obligations;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act, AML laws, and gaming regulations;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gaming patterns and provide responsible gaming tools, including deposit limits and self-exclusion options;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — subject to your communication preferences and applicable consent requirements;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features and performance of oktt.com.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, oktt.com processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the oktt.com gaming services you have registered for;
• Legal Obligation: Processing is required to comply with applicable laws, including KYC, AML, and gaming regulatory requirements;
• Legitimate Interests: Processing is necessary for our legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

oktt.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the oktt.com platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Law Enforcement Authorities

We may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under AML regulations and gaming licensing conditions.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of oktt.com's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the applicable privacy terms.

6. Cookies & Tracking Technologies

oktt.com uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly, including maintaining your oktt.com Login session and processing transactions. These cannot be disabled.
• Analytics Cookies: Help us understand how players use oktt.com so we can improve performance and user experience. These are used only with your consent.
• Preference Cookies: Remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your explicit consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the oktt.com platform.

7. Data Retention

oktt.com retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements;
• KYC documentation is retained for the period required by applicable Philippine law;
• Customer support communications are retained for up to three (3) years;
• Marketing consent records are retained until you withdraw your consent and for a reasonable period thereafter.

When your personal data is no longer required, oktt.com will securely delete or anonymize it in accordance with our data retention procedures.

8. Data Security

oktt.com implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encrypted storage of sensitive data, including passwords and financial information;
• Two-factor authentication (2FA) options for your oktt.com Login;
• Regular security audits and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Real-time monitoring for suspicious account activity and unauthorized access attempts.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your oktt.com account has been compromised, please contact our support team immediately and update your password via the oktt.com Login page.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oktt.com:

• Right to be Informed: You have the right to know what personal data we collect and how we use it — which is the purpose of this Privacy Policy;
• Right of Access: You may request a copy of the personal data we hold about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13 of this Privacy Policy. We will respond to all verified requests within the timeframes required by applicable law.

10. Children's Privacy

If you are a parent or guardian and believe that a minor has registered on oktt.com, please contact our support team immediately at [email protected] so we can take appropriate action.

11. International Data Transfers

oktt.com primarily processes and stores personal data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud hosting providers or game software vendors operating internationally.

Where such transfers occur, oktt.com ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act and its Implementing Rules and Regulations.

12. Updates to This Privacy Policy

oktt.com reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of oktt.com following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way oktt.com handles your personal data, please contact our Data Protection Officer (DPO):

Email: [email protected]

We aim to acknowledge all data privacy inquiries within 72 hours and to resolve them within the timeframes prescribed by the Philippine Data Privacy Act. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.

For responsible gaming concerns, please visit our Responsible Gaming page. For the full terms governing your use of oktt.com, please review our Terms & Conditions.